E-mail Etiquette

Soft Skills

In this training, you will learn the basics on how to write professional emails ensuring good business conduct.

Learning objectives

By the end of this TRIUM Training you should be able to:

  • Assess the quality of your current email writing skills in view of the Do’s and Don’ts shared during the training
  • Implement the Do’s and Don’ts applicable as per your own gap analysis
Intended audience

Fundamental Level
Can perform the task and/or exhibit the knowledge at an essential or foundational level. May require some coaching or supervision.

Isabelle De Bock
Isabelle De Bock has over 17 years of clinical research experience in the medical device industry. While she started as an international CRA, Isabelle held many other roles and responsibilities within the clinical landscape varying from project lead and clinical manager to compliance manager responsible for SOP maintenance, training, audit support & inspection readiness. Prior to joining TRIUM in September 2019 as Manager Operations, Isabelle was a dedicated supervisor for about 5 years, managing an international group of monitors and building up from scratch an in-house CRA team, having line management responsibilities for more than 15 employees at once.  Isabelle is used to work in a global environment across different departments & multiple regions around the globe. She holds a master degree in Biology, did 2 years of PhD scholarship at the University of Leuven and obtained a Teacher Degree as well prior to joining the clinical research world.