Soft skills, strong performance.
Whether you are dealing with investigators, CROs, sponsors or colleagues, your successful interactions lie within gentle yet strong and assertive communication and being able to influence others to do the right thing at the right time. It seems simple but it most certainly is not! This hands-on TRIUM Training will guide you to apply soft skills in an effective yet spontaneous manner with focus on assertive communication, influence & conflict management as well as time management.
At the end, you will receive a certificate for attendance and handy hand-outs for use in the field.
By the end of this TRIUM Training you should be able to:
- Communicate gently, yet assertive and focused
- Influence effectively in daily interactions
- Prevent and if needed resolve conflicts
- Apply time management techniques
Can perform the task and/or exhibit the knowledge at an essential or foundational level. May require some coaching or supervision.